Monday, August 9, 2010
Fast Food Inconveniences
Ok seriously, why can fast food joints get away with customer service the level of a nazi interrogation? They will ask you if you want all sorts of items you don’t, but it’s up to you to ask for little extras like ketchup for fries. They don’t offer any real explanation for why they are suddenly out of something. For instance, I know someone who went to a DQ last night and they ran out of fricking ice cream! This is Dairy Queen without the ice cream. Is this a logistical error, or what? That’s like Colter’s running out of BBQ sauce or KFC running out of chicken. Their entire hook is cool ice cream creations alongside some food like cheeseburgers. Were they apologetic? No. Did they reveal this fact with tact and class? Come on, get real. Did the person have to wait an extraordinary amount of time before this fact was revealed? You betcha! Where is the love from DQ? I have since found they have no true corporate structure but are a string of franchises, therefore “exempt” from the name of DQ in customer service situations. Sounds like a neat way to screw people over on the way to the bank with their money to me!
Subscribe to:
Post Comments (Atom)











0 comments:
Post a Comment